How do I return an item?
Returns & Exchanges
Natale's wants you to be satisfied with your merchandise. We will gladly accept a return or exchange of saleable merchandise in original condition within 30 days of purchase date accompanied by an original receipt. All returns accompanied by original receipt will be credited to original form of payment.
Saleable merchandise in original condition not accompanied by a receipt will be accepted and a merchandise credit will be issued. Photo identification is required for all merchandise credits. If your cash return is greater than $200.00 a company issued check* will be mailed to you. Monogrammed and altered merchandise and special order clothing will not be accepted for a return or exchange.
*US Only; in Canada, credit to debit card will be issued
Manufacturer Defect Warranty
Natale's may replace or refund merchandise with a legitimate manufacturer defect.
To return International Online Orders please contact Our Customer Service via Email for return authorization.
Returns to Retail Store in Norwell, MA
You may also return items to Natale's Retail Store.
Natale's Men's Clothier
171 Washington Street
Norwell, MA 02061
Phone: (781) 982-8080
Return your PayPal purchase by mail to receive a full refund via PayPal. Returns made at Natale's store location will only be eligible for store credit.
Corrections of Errors and Inaccuracies
The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase you may return it.